Terms and Conditions
1-Products
- Prices on Card Quick are fixed in Iraqi Dinar for all customers and updated based on market conditions. Price changes may occur without prior notice. The site estimates exchange rates to display prices in local currency for convenience, but these may vary from actual bank rates, leading to slight differences-either higher or lower-at the time of payment.
- All products offered by Card Quick are non-physical digital items, delivered electronically through the customer’s account page under the 'Orders' tab after successful payment completion.
2-Refunds
- Due to the nature of digital products offered by Card Quick, all sales are final and non-refundable or exchangeable under any circumstance. Customers are advised to carefully review product details before completing the purchase.
- If a purchase is completed and the product is found to be out of stock, Card Quick is committed to issuing a full refund to the customer within a reasonable timeframe, using the same payment method used in the original transaction.
3- Seller obligations
- Card Quick is committed to providing full support for all products sold through its online store, in accordance with its approved support policies, with the aim of ensuring customer satisfaction and resolving any potential product-related issues.
- Card Quick reserves the full right to remove or modify any product from the store at any time without prior notice, at its sole discretion and without any obligation toward users or third parties.
- Card Quick reserves the full right to delay or reject any transaction made through its online store for any reason, including-but not limited to-suspected fraud, mismatch of payment information, or violation of established policies.
- In rare cases, the delivery of our products may be delayed after the purchase is completed, due to verification of payment details or order information to ensure transaction security.
- Card Quick assumes no responsibility for any losses resulting from the theft of gift cards or prepaid cards, or in cases where balance is credited to the wrong account due to customer error. The customer is fully responsible for safeguarding card information and ensuring the accuracy of all details entered during use.
- After the payment is successfully completed, the product will be available within a period ranging from 10 minutes to 4 hours.
Order details will be sent to your email, and you can also track your order status via the following link: https://www.card-quick.com/my-account/orders. - If you do not receive your product within the specified time frame, please contact us through the Contact Us page.
4-Customer obligations
- Customers are advised to carefully read the details of each product before completing their purchase, and to ensure that the product meets their needs and is compatible with their account type or system. The company is not responsible for any issues resulting from incompatibility or incorrect product selection by the customer.
- If you encounter an issue with the received code, please notify us within 24 hours of delivery through our official support channels. The website is not responsible for any delay by the customer in using or activating the code on their account, and such delays are the sole responsibility of the customer.
- If the code is not working, has already been used, or there is a technical issue related to it, the customer is requested to wait while the issue is verified and report it to the company through support channels. Such cases are typically resolved within no more than 72 business hours.
- In the case If a dispute occurs for any reason, you release Card Quick from any and all liability in connection with the dispute.
- In the event of any dispute for any reason, you expressly agree to release Card Quick from all legal liabilities, claims, and compensations related to that dispute, and acknowledge that you bear full responsibility for your use of the products and services provided by us..
4-Customer obligations
- Customers are advised to carefully read the details of each product before completing their purchase, and to ensure that the product meets their needs and is compatible with their account type or system. The company is not responsible for any issues resulting from incompatibility or incorrect product selection by the customer.
- If you encounter an issue with the received code, please notify us within 24 hours of delivery through our official support channels. The website is not responsible for any delay by the customer in using or activating the code on their account, and such delays are the sole responsibility of the customer.
- If the code is not working, has already been used, or there is a technical issue related to it, the customer is requested to wait while the issue is verified and report it to the company through support channels. Such cases are typically resolved within no more than 72 business hours.
- In the case If a dispute occurs for any reason, you release Card Quick from any and all liability in connection with the dispute.
- In the event of any dispute for any reason, you expressly agree to release Card Quick from all legal liabilities, claims, and compensations related to that dispute, and acknowledge that you bear full responsibility for your use of the products and services provided by us..
5- Mutual Respect and Communication Policy
At Card Quick, we are committed to delivering our services with the utmost dedication and always strive to meet our customers’ needs with professionalism and respect. We emphasize the importance of mutual respect in all forms of communication. In the event of any verbal abuse or inappropriate behavior towards any of our staff, Card Quick reserves the right to:
Suspend service for the concerned account
Permanently ban the user from using the platform
If you encounter any issues or have any feedback, Card Quick is always ready to resolve them professionally and transparently, without the need for inappropriate language or unacceptable behavior. You can contact us directly or submit a complaint or suggestion via our Complaints and Suggestions platform through the following link: Complaints and Suggestions Platform.
We welcome all your feedback and promise to address it in a manner worthy of you and the level of service you deserve.
Last Update: January 1, 2021
